You have the right to cancel your order up to 14 days after receipt.
Exception custom made jewelry:
Customized jewelry purchased in our webshop is specified on behalf of the customer. The right of withdrawal does not apply to custom made jewelry, therefore these cannot be returned. The sale is final after successful payment.
1. To use this right you have to send an email to firstname.lastname@example.org within 14 days after receipt. Please mention the reason for return, your order number and which items you would like to return.
2. Send the returns to Rosas Jewels after approval. You have 14 days after cancellation to return your product(s) in the original state, unworn and in the original packaging.
The shipping costs of the return are at the expense of the customer and the shipping is at the customer’s own risk.
Rosas Jewels Returns
Jan Dirk z’n Dal 103
1931 DL Egmond aan Zee
Please mention your order number and name in the return shipment.
Pay attention! Make sure your return shipment is prepaid. Unstamped or insufficiently stamped mail items will not be accepted by Rosas Jewels.
3. We will refund the order amount within 14 days after registration of your return shipment, provided that the product has been returned in good condition.